Terms of service

General terms and conditions (GTC) and consumer information

General terms and conditions and consumer information in the context of sales contracts that are concluded via the online shop between SL Elements GmbH, hereinafter referred to as “seller” - and the customer - hereinafter referred to as “customer”.

1 Scope and general information

(1) Subject to individual agreements and arrangements that take precedence over these GTC, the following general terms and conditions apply exclusively to the business relationship between the seller and the customer. Unless otherwise agreed, the inclusion of the customer's own conditions is contradicted.

(2) The customer is a consumer insofar as he concludes the contract for purposes that are predominantly neither commercial nor his independent professional activity. In contrast, an entrepreneur is any natural or legal person or a legal partnership who, when concluding a legal transaction, is exercising their commercial or independent professional activity.

2 conclusion of contract

(1) The contract is concluded with:

SL Elements GmbH

Busbach 37

95488 Eckersdorf

(2) The essential characteristics of the goods result from the respective product description set by the seller.

(3) All offers in the seller's online shop are only a non-binding invitation to the customer to submit a corresponding purchase offer to the seller. As soon as the seller has received the customer's order, the customer will first be sent a confirmation of his order from the seller, usually by email (order confirmation). The order confirmation does not yet represent acceptance of the order. After receipt of the customer's order, the seller will check it at short notice and inform the customer within 2 working days whether he will accept the order (order confirmation). The ordering process in the seller's online shop works as follows:

(4) The customer can select products from the seller's range and collect them in a so-called shopping cart using the “Add to shopping cart” button. By clicking on the shopping cart button, the customer receives an overview of the selected products. The customer can use the “Checkout” button to enter their personal data. After entering this, the customer can select the shipping options by clicking the "Continue to shipping" button. After entering this, the customer can select the payment options by clicking the "Continue to payment" button. After entering this, the customer can click on the "Check order" button to view the order summary. By clicking on the “Buy” button, the customer submits a binding application to purchase the goods in the shopping cart. The seller then sends the customer an automatic confirmation of receipt by email in which the customer's order is listed again and which the customer can print out using the "Print" function. The automatic confirmation of receipt only documents that the customer's order has been received by the seller and does not constitute acceptance of the application. The contract is only concluded when the seller submits a declaration of acceptance, which is sent in a separate email.

3 Subject matter of the contract, quality, delivery, availability of goods

(1) The subject of the contract are the goods and services specified by the customer in the context of the order and specified in the order and / or order confirmation at the final prices specified in the online shop. Errors and mistakes are reserved, especially with regard to the availability of goods.

(2) The quality of the goods ordered results from the product descriptions in the online shop. Images on the website may only show the products inaccurately; colors in particular can vary considerably for technical reasons. Images serve only as illustrative material and may differ from the product. Technical data, weight, dimensions and performance descriptions are given as precisely as possible, but may show the usual deviations. The properties described here do not represent defects in the products supplied by the seller.

(3) If no copies of the product selected by the customer are available at the time of the customer's order, the seller shall notify the customer of this in the order confirmation. If the product is permanently unavailable, the seller will not make a declaration of acceptance. A contract is not concluded in this case.

(4) If the product specified by the customer in the order is only temporarily unavailable, the seller shall also notify the customer of this immediately in the order confirmation. In the event of a delivery delay of more than two weeks, the customer has the right to withdraw from the contract